Benefits of Robotic Integration
Scenario Coverage & Workflow
Application Highlights
More Applications
Hospitality & Service
PUDU robots redefine hospitality excellence, seamlessly integrating into guest greeting, room service, luggage assistance, floor care, and restaurant operations. Powered by intelligent multi-robot coordination and centralized management, they optimize efficiency, overcome labour challenges, and elevate every moment of the guest journey—delivering consistency, comfort, and sophistication at scale.
PUDU Powers the Future of Smart Hospitality & Serivce
Cleaning Efficiency Boost
2–5×
Cleaning Efficiency Boost: Achieve 2–5× faster and more consistent cleaning across all service areas.
Digital Cleaning Management
100%
Smart Digital Management: Enable 100% digital oversight of cleaning tasks, schedules, and performance data.
Reduction in Manual Walking
90%
Reduced Staff Fatigue: Cut manual walking by up to 90%, allowing staff to focus on guest engagement.
Reduction in Heavy Lifting
90%
No More Heavy Lifting: Minimize physical strain with automated transport and handling support.
Smart Solutions for Every Scenario
Guest Greeting & Reception
Food & Parcel Delivery
Linen & Luggage Transport
Carpet Care & Vacuuming
Poolside Cleaning & Drying
Kitchen Hygiene Maintenance
In-Room Delivery Service
FlashBot Max
Challenges
- •Rising Delivery Demand: Growing requests for food and parcel deliveries increase manual workload and strain staff capacity.
- •Night-Shift Staffing Gaps: Limited overnight personnel impact service consistency and response times.
- •High Turnover Rates: Frequent staff changes make it difficult to maintain standardized service workflows.
- •Evolving Guest Expectations: Younger guests seek personalized, tech-driven, and seamless in-room experiences.
Why a Robot Is a Smart Solution?
- •Seamless Cross-Floor Delivery: Autonomous navigation across floors with secure, compartmentalized storage ensures safe and efficient deliveries.
- •Instant One-Tap Service: Guests can request food or parcel delivery effortlessly with a single touch—fast, reliable, and contactless.
Featured Robotic Solutions
FlashBot Max
- •Adjustable compartments (2–4 orders per trip).
- •Independent lockers with PIN/phone number verification.
- •IoT-enabled for elevator and access control.
Smart Cleaning Solutions for Lobbies, Corridors, and Common Areas
PUDU SH1
Challenges
- •Heavy Cleaning Workloads: Extensive public areas and high guest traffic create demanding cleaning schedules.
- •Limited Cleaning Windows: Tight turnover times and continuous guest activity leave minimal time for deep cleaning.
- •Quality Control Difficulties: Inconsistent standards and manual oversight make it hard to maintain uniform cleanliness.
- •Cost Optimization Challenges: Rising labor and operational costs pressure hotels to achieve more with fewer resources.
Why a Robot Is a Smart Solution?
- •Versatile Performance: Easily adapts to both carpets and hard floors with quick-swap attachments for scrubbing, sweeping, vacuuming, and dust mopping.
- •24/7 Autonomous Operation: Fully automated charging, water refill, drainage, and elevator integration enable round-the-clock cleaning with minimal supervision.
- •Precision Cleaning: Delivers edge-to-edge coverage with instant drying, leaving every area spotless and guest-ready.
- •Compact Mobility: Navigates narrow spaces with a 70 cm clearance—ideal for lobbies, pool areas, corridors, and fitness centers.
Featured Robotic Solutions
PUDU CC1
- •Functions: Scrubbing, sweeping, vacuuming, dust mopping.
- •Efficiency: 700–1,000㎡/h.
- •Features: Auto charging, auto water refill and drainage.
PUDU SH1
- •20 kPa high suction and 27 kg ground pressure for instant wash-and-dry, streamlining cleaning steps.
- •Multiple attachments enable tabletop, vertical-surface, and low-clearance cleaning.
- •Supports digital management of cleaning operations.
Smart Luggage & Linen Delivery
PUDU T300
Challenges
- •Heavy Load Transport: Frequent movement of luggage, linen, and supplies increases physical strain and slows operations.
- •Manual Inefficiency & Rising Labor Costs: Reliance on manual delivery limits productivity and drives up staffing expenses.
- •Lack of Digital Oversight: Without smart management systems, tracking and optimizing delivery workflows is difficult.
Why a Robot Is a Smart Solution?
- •Efficient Transport Power: Handles up to 300 kg payloads and 400 kg towing capacity, effortlessly managing heavy-duty hotel logistics.
- •Flexible Application Scenarios: Adapts to various hotel carts and service needs—whether loading, lifting, or towing.
- •Smart & Hassle-Free Operation: Features one-tap calling, autonomous navigation, and follow mode for smooth, contactless delivery across all service areas.
Featured Robotic Solutions
PUDU T300
- •300 kg payload (400 kg towing).
- •VSLAM+ marker-free deployment.
- •Modular attachments: luggage racks.
- •Multi-functional: transport, lift, tow, and follow.
- •Auto-charging and quick battery swap for 24/7 operations.
- •Elevator integration for multi-floor tasks.
Restaurant Service & Operations
BellaBot
Challenges
- •Rising Labour Costs: Wages climbed 28% year-over-year (2024), now accounting for 35–50% of total revenue.
- •Staffing Instability: An annual 39.5% turnover rate disrupts team efficiency and service consistency.
- •Elevated Guest Expectations: 78% of diners now expect service within five minutes, even amid ongoing labour shortages.
Why a Robot Is a Smart Solution?
- •Smarter Service Efficiency: PUDU robots handle guest guiding, food delivery, and tableware retrieval, cutting repetitive staff movement by up to 50%.
- •Enhanced Guest Experience: By automating routine tasks, staff can focus on personalized, high-touch service that delights every guest.
Featured Robotic Solutions
BellaBot Pro
- •4-tier adjustable trays (40 kg max).
- •Automotive-grade 6-wheel suspension for spill-free beverage delivery.
- •Interactive features: voice, touch, and vision recognition.
PuduBot 2
- •Triple-layer tray system (40 kg).
- •Supports food delivery, tableware collection, and guest greeting.
- •Multiple attachments available.
PUDU T300
- •300 kg payload (400 kg towing).
- •VSLAM+ marker-free deployment.
- •Multi-functional: transport, lift, tow, and follow.
